Am I able to pick up my items from your store?
Currently we do not have showrooms or stores in order to keep costs down for your purchases.
Do you deliver on Saturdays or Sundays?
Unfortunately, our service providers currently do not deliver on weekends. We will be looking at how we can offer more delivery options in the near future!
Do you deliver to my area?
We currently deliver to most areas in the Contiguous USA. You may key in your zip code on the Amazon product page to check if we deliver to your area.
How do I track my shipment?
Once we dispatch the products, you will receive an email notificaiton from Amazon with the courier tracking number, based on which you can easily track the shipping progress.
How much do you charge for shipping and how will my order be delivered?
We offer free shipping and use reliable courier service providers to deliver the products to you.
I received the wrong order, can you help?
We're sorry to hear that! Please contact us at email@example.com and provide your Order Confirmation number as well as a detailed description of what you ordered and what was wrongly sent. We will respond within 2 working days and will do our best to resolve the issue as soon as possible.
How long will it take for my item to arrive?
It takes up to 5 working days for the products to be delivered to you in most areas that we cover. If you have any questions regarding product lead time, please contact us via firstname.lastname@example.org